Privacy Policy

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Seven Cruise takes your privacy very seriously and treats all your personal information as confidential. This privacy policy sets out how we treat your information and what we use it for. This policy applies whether you contact us through our website, promotion or any other channel.

Information Collected

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Website: When you place an order or set up an account through our website, we will collect your name, billing address, delivery address, contact details (including email and telephone numbers), gender and password. We will also keep details of all of your orders. We will collect information about your use of our website. We do not hold your payment card details. Financial transactions take place directly and securely with our payment provider.

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Customer services: If you contact our customer services representatives, we will ask you to provide your name, email address and home address, and the reasons for contacting us.

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Opting into direct marketing: When you contact us through any of these channels, we will ask you whether you want to opt into receiving our newsletter and other marketing communications from us. If you decide to opt in, we will record this opt in on your customer profile.

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What We Use Your Information For

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Web: When you place an order or set up an account through one of our website, we will use your personal data to:

• process your orders, communicate with you about your orders, and deliver your products;

• update our records and maintain your account with us;

• prevent or detect fraud;

• ask for feedback on our products, website and services;

• conduct market research;

• monitor your browsing history within our website so that we can (i) provide you with information and suggestions to help you to improve your browsing experience; and (ii) improve our website and any services we offer to you or the public.

Customer services: If you contact our customer services representatives, we will use your personal data to investigate and resolve your query.

Direct marketing: If you have opted in to receive marketing communications from us, we will use your personal data to notify you of Seven Cruise products, promotions, and special offers that may be of interest to you. These notifications will be sent to you online (either by email as a newsletter, or by social media or search engine as banners or adverts).